Shipping times to Contiguous U.S. vary depending on your location and selected shipping speed. Destination Country Shipping Time(business days) Contiguous U.S. Ususally within 7 days International Not supported Shipping Rate We offer domestic free shipping sitewide and do not ship internationally. Shipping Area There are some special considerations when shipping to Alaska, Hawaii, and Puerto Rico. Most items can be shipped to Alaska, Hawaii and Puerto Rico however certain restrictions may apply which include: Large and/or oddly shaped items may not be eligible for shipping. Hazmat - certain hazmat items (including but not limited to lithium batteries) are restricted from shipping to these areas. Address type - certain address types preclude shipping speeds, due to carrier capabilities. Shipping isn't available for P.O. Boxes. Certain addresses aren’t eligible to receive shipments at all and an error message will appear at checkout. Check the item's product detail page for eligibility and available shipping options. Available shipping options will appear at checkout when you enter a shipping address. Delivery Guarantee We provide a guaranteed delivery promise. If you have not received your order delivery on time, please contact us at order@eureka.com regarding order issues. Contact Infromation If you have any questions or comments about this policy, please do not hesitate to contact us at: Phone: 1-800-282-2886 Website: https://us.eureka.com/pages/contact-us Email: customerserviceusa@midea.com Postal Address EUREKA® Attn: After Sales and Customer Service Management Office 300 Kimball Drive Suite 201 Parsippany, NJ 07054
